Lat troubleshooting – Brother HL-1870N User Manual

Page 137

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CHAPTER 13 TROUBLESHOOTING

13-15

LAT Troubleshooting

If you cannot print from a VMS system and you have checked the hardware and
network as described in the previous steps, then check the following (note that it
is always a good idea to try creating a new queue with a different LAT port to
reduce the possibility of setup errors):

1. If the queue pauses when you try to print, check that the print server

node name and port name (or service name) agree with the names
defined for the VMS print queue in LATCP or for ULTRIX print queue
in the /etc/printcap file (ts parameter) and lcp -s command.
The names MUST EXACTLY agree in order for printing to work.


2. Make sure LAT is enabled for outgoing connections. For VMS, enter

LATCP and type SHOW NODE at the Latcp> prompt. The display
should show Outgoing Connections Enabled. If it does not, you should
type SET NODE/CONNECTIONS=BOTH. If you are using ULTRIX,
make sure that you have started LAT with the lcp -s command and
that you have enabled host-initiated connections with the lcp -h
command.


3. Make sure that there are no duplicate LAT node names or LAT port

numbers. Try changing the node name to a different name and/or
creating a different LAT port to fix the problem. Also avoid having
multiple print queues that use the same LAT port.


4. If you are running ULTRIX, make sure that the /etc/printcap file

is typed in correctly. In particular, look for missing ":" and "\" characters,
because a small error anywhere in the file can have major consequences.
Also check the /usr/spool directory to make sure that you have
created a valid spool directory.

5. If you are running ULTRIX, check your tty device to make sure that :

The tty is a valid LAT tty (execute the command file /dev/tty*
| grep

LAT and observe if the device has a "39" in its

description).

The device is in the /etc/ttys file and in the /dev directory.

The same tty number was entered throughout the configuration
process.

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