If an error occurs, Lamp flashes orange, see – Canon PIXMA iX6850 User Manual

Page 297

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If an Error Occurs

When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting
message is displayed automatically. Take the appropriate action described in the message.

When an error occurs, the Alarm lamp flashes orange and a Support Code (error number) is displayed on
the computer screen. For some errors, the POWER lamp and the Alarm lamp flashes alternately. Check the
status of the lamps and the message, then take the appropriate action to resolve the error.

Support Code Corresponding to the Number of Flashes of the Alarm Lamp

Example of 2 times flashing:

(A) Flashes

(B) Goes off

Number of flashes Cause

Support Code

2 flashes

There is no paper in the rear tray.

1000

The paper size in the print settings and the size of the loaded paper do
not match.

2100

,

2101

3 flashes

The front cover is closed.

1250

Paper is jammed in the paper output slot or in the rear tray.

1300

4 flashes

If the lamp on the ink tank is flashing, ink may have run out.

1600

The ink tank is not installed.

1660

5 flashes

The print head may be damaged.

1401

,

1403

,

1405

7 flashes

Some ink tanks are not installed in the correct position. (The lamp on the
ink tank flashes.)

1680

More than one ink tanks of the same color are installed. (The lamp on the
ink tank flashes.)

1681

8 flashes

The ink absorber is almost full.

1700

,

1701

11 flashes

Automatic Print Head Alignment failed.

2500

Cannot perform printing with the current print setting.

4103

12 flashes

You cannot print the contents on CREATIVE PARK PREMIUM.

4100

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