Cop y – Canon XA20 User Manual

Page 164

Advertising
background image

Troubleshooting

164

Recording was stopped due to insufficient write speed of the memory card

- The write speed of the memory card was too slow so recording was stopped. Replace the

memory card with one rated SD Speed Class 4, 6 or 10.

- When the recording mode is 28 Mbps LPCM (50.00P), 28 Mbps (50.00P) or 35 Mbps (50.00P),

you must use a memory card rated SD Speed Class 6 or 10.

- When recoding movies using slow & fast motion, you must use a memory card rated SD Speed

Class 10.

- After repeatedly recording, deleting and editing scenes (fragmented memory), it will take longer

to write data on the memory card and recording may stop. Save your recordings (A 113) and
initialize the memory card (A 37).

Scene recorded using another device. Cannot copy the scene.
Scene recorded using another device. Cannot divide the scene.

- Scenes that were not recorded with this camcorder cannot be copied or divided with this

camcorder.

Some scenes could not be deleted

- Movies that were protected/edited with other devices and then transferred to a memory card

connected to the computer cannot be deleted with this camcorder.

Some scenes were recorded using another device and cannot be copied.

- Scenes that were not recorded with this camcorder cannot be copied.

Task in progress. Do not disconnect the power source.

- The camcorder is updating the memory card. Wait until the operation ends and do not

disconnect the compact power adapter or remove the battery pack.

This photo cannot be displayed

- You may not be able to display photos taken with other devices or image files created or edited

on a computer and then transferred to a memory card connected to the computer.

To record video on this memory card, it is recommended to use a video quality setting other
than [50.00P Recording].

- When using a memory card rated SD Speed Class 2 or 4, you may not be able to record

movies if you use a recording mode of 28 Mbps LPCM (50.00P), 28 Mbps (50.00P) or 35 Mbps
(50.00P).

To use this function change the camera mode to Manual or Cinema

- C, the CUSTOM dial (A 95) and some of the functions that can be assigned to the

assignable buttons (A 96) cannot be used in

mode. Set the mode switch to n (

mode) or E(

mode) to use them.

Too many photos and MP4 movies. Disconnect the USB cable.

- Disconnect the USB cable. Try using a memory card reader or decrease the number of photos

and MP4 movies on the memory card to fewer than 2,500 (Windows), or 1,000 (Mac OS).

- If a dialog box appeared on the computer screen, close it. Disconnect the USB cable, and

restore the connection after a short while.

Unable to recognize the data

- The camcorder cannot recognize data that was recorded using a video configuration that is not

supported (NTSC).

Unable to recover data

- Could not recover a corrupted file. Save your recordings (A 113) and initialize the memory

card using the [Complete Initialization] option (A 37).

COP

Y

Advertising
This manual is related to the following products: