Canon ImageCLASS MF7480 User Manual

Page 319

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Troubleshooting

11‑22

Error Code

Description

Action

#0005

The recipient did not respond

within 35 seconds.

Send the document again. Contact

the other party and have them

check their fax machine. If you

are making an overseas call, add a

pause to the number.

The other party may not be using a

G3 fax machine.

Check with the other party and

send the document to a G3 fax

machine. If the other party does

not have a G3 fax machine, try

sending your document using

a transmission mode the other

party's fax machine supports.

#0009

The paper has run out or the paper
drawer is not set properly.

Load the paper or insert the paper
drawer properly.

#0012

You could not send because the other
party's fax machine is out of paper.

Contact the other party and ask them
to load the paper.

#0018

The recipient’s machine did not

respond when your machine

retried sending documents.

Confirm that the recipient’s

machine is able to communicate,

and try again.

The documents could not be sent

because the recipient’s machine

was busy.

Confirm that the recipient’s

machine is able to communicate,

and try again.

The settings on your machine do

not match the settings on the

recipient’s machine.

Confirm that the recipient’s

machine is able to communicate,

and try again.

No pause was included in the

telephone number when sending a

fax overseas.

Insert a pause after the country

code, or after the fax number of

the other party, and then dial the

number again.

Change the Long Distance setting

on the Option screen if you are

sending documents to destinations

stored in the Address Book or

one‑touch buttons. (See “Storing/

Editing Address Book,” on p. 4‑58,

or “Storing/Editing One‑Touch

Buttons,” on p. 4‑71.)

#0037

The memory is full.

Print, send, or delete any documents
stored in memory.

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