Canon imageCLASS MF7470 User Manual

Page 378

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TOP

Before Using the
Machine

Original and Paper

Copying

Sending and
Receiving

Printing and
Scanning

Network (imageCLASS
MF7480/MF7470 Only)

Remote UI (imageCLASS
MF7480/MF7470 Only)

System Settings

Maintenance

Troubleshooting

Appendix

Index

Table of Contents

Is IP address of the computer from which data
(print/fax/I-fax job) is to be sent to the machine
not permitted by the settings for IP Address Range
Settings on the IPv4 or IPv6 Settings screen?

Check the settings for IP Address Range Settings on
the IPv4 or IPv6 Settings screen. (See “IP Address
Range Settings,
” on p. 6-35 or p. 6-44.)

Is an error message displayed on the touch panel
display of the machine?

After confirming the error message, see “Error
Messages,
” on p. 10-18 and perform the necessary
operations according to the error message displayed.

The printer port name is not displayed in [Print to the following port
(s)].

Are the machine and cable properly connected?

Check that the machine is connected to the network
using the proper cable, then restart the machine. (See
“Set the Machine for Network Usage (imageCLASS
MF7480/MF7470 Only),” in the Starter Guide.)

Is the computer that is printing properly set up?

Make sure the proper printer driver is installed. (See
“Installing Software,” in the Starter Guide.)

Make sure the correct machine is set as the output
destination for the computer that is printing in
[Printers and Faxes] or [Printers].

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The machine automatically connects to a destination other than the
intended destination via its dial-up access (when a dial-up router is
connected to your network).

Does the dial-up router send packets via
broadcast?

If the dial-up router does not have to send packets via
broadcast, change the router settings to ensure that it
sends packets via a method other than broadcast. If
dial-up router has to send packets via broadcast,
check that the settings are correct.

Dose the file or mail server’s host name or IP
address set on the machine exist on the network?

Check that the file or mail server’s host name or IP
address set on the machine is correct.

Does the DNS server exist on an external network?

If you attempt to access a device on the network to
which the machine is connected, with the DNS server
on an external network, set the destination using an
IP address, not a host name.

Is the device’s information set on the DNS server
on the network to which the machine is connected
correct?

If information about a device on an external network
is set on the DNS server on the network to which the
machine is connected, check the settings.

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