Clearing jams, Document jams in the feeder – Canon imageCLASS D1350 User Manual

Page 140

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9-2

Troubleshooting

See “Maintenance and Inspections” (

→P. xv) in “Important

Safety Instructions” as well.

Keys to be used for this operation

When <Paper jam.> appears on the screen, a paper jam has

occurred in the feeder or somewhere inside the machine. To

remove the jammed document or paper, follow the onscreen

instructions.

“Document Jams in the Feeder” (

→P. 9-2)

“Paper Jams in the Output Area” (

→P. 9-4)

“Paper Jams in the Multi-Purpose Tray” (

→P. 9-4)

“Paper Jams in the Paper Drawer (Drawer 1 or 2)” (

→P. 9-4)

“Paper Jams in the Back Cover and Duplex Unit” (

→P. 9-5)

“Paper Jams in the Front Cover” (

→P. 9-5)

“Paper Jams in the 2-sided Transport Guide” (

→P. 9-6)

IMPORTANT

Perform the operation while the machine is still ON

If it is turned OFF, the data that is printing will be erased.

If the jammed paper is torn

Remove all torn pieces of paper to avoid further jams.

If paper jams occur repeatedly

Check the followings.

• Fan the paper stack and tap the edge on a flat surface to align

the paper before loading it into the machine.

• Make sure that the paper you are using meets the requirements

for use.

e-Manual

→ Specifications → Paper → Supported Paper

Types

• Make sure that you have removed all scraps of paper from the

inside of the machine.

Do not touch the high-voltage contacts (A) or the

electrical contacts (B)

This may result in damage to the machine.

(A)

(B)

Do not touch the transfer roller (C)

This may result in deterioration of print quality.

(C)

Do not touch the feeder roller (D)

This may result in malfunctions or damage to the machine.

(D)

NOTE

Do not force the jammed document or paper out of the

machine.

Contact your local authorized Canon dealer or the Canon help line
for assistance, if needed.

Document Jams in the Feeder

Follow onscreen instructions as well as the ones provided in

this section to remove jammed documents.

1

Press [ ].

Paper jam.
Press [ ] to
display steps.

2

Remove the document loaded in the feeder.

3

Open the feeder cover.

Clearing Jams

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