Avaya 6400 - Manual (Page 16)

Hold, Park & Transfer Page 16
Hold, Park & Transfer
Parking Calls
You can park a call or several calls. You are then free to make and receive
other calls. You can also arrange for the parked call to be retrieved by
another extension.
Note that the system only allows calls to be parked for a short while before
reconnecting them, the default setting is 5 minutes.
When you park a call it is given number based on your extension number
followed by 0. If you now park another call that is given your extension
number followed by 1. If you inform another extension of the number given
to a parked call, they can then unpark that call (see below).
4406D+, 4606D+ and TransTalk
® MDW 9040 users can use the shortcode
or a programmed button for this operation.
To park a call:
1. During a call, press Menu
.
2. Using the and keys, display and then select CPark (This feature can
also be set under a DSS key, see page 22). The caller is parked and
your phone displays a P as a reminder.
or
1. During a call, press Menu
twice.
2. Select Func and then select CPark. The caller is parked and your
phone displays a P as a reminder.
To retrieve the parked call at your extension:
1. Press Menu
.
2. Using the and keys, display and then select CPark.
3. The display shows the parked calls as your extension number plus a
number for the order in which it was parked. For example, for extension
206, the first parked call is 2060, the next parked call is 2061.
4. Select the call to unpark.
or
1. Press Menu
twice.
2. Select Func and then select CPark.
3. The display shows the parked calls as your extension number plus a
number for the order in which it was parked. For example, for extension
206, the first parked call is 2060, the next parked call is 2061.
4. Select the call to unpark.
To retrieve a parked call at another extension:
1. At any extension on the system, dial *38*N# where N is the number that
was assigned to the parked call (usually the parking extension number
followed by 0) of the parked call.
• For example: To unpark the first call parked by 206, dial *38*2060#.
To display parked calls:
1. A P on your display indicates that you have a parked call.
2. Press Menu
twice.
3. Select HC&P (held, conference and parked).
4. The above Parks indicates that there are parked calls. Select Parks.
5. The displays show the parked calls using the number assigned to each
parked call.
6. To unpark a particular call, press the display key under the parked call.
4400, 4600, 6400 & TransTalk MDW 9040 Telephones Page 16
IP Office 40DHB0002USAL - Issue 6 (04/25/2003)