Before calling for service – LG LDS4821ST User Manual

Page 21

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21

T RO U B L E S H O OT I N G

English

BEFORE CALLING FOR SERVICE

(continued)

Problem

Possible Causes

Solutions

If you have followed this troubleshooting guide and the problem persists, or if the problem you are
experiencing is not listed here, please call LGE Customer Service at 1-800-243-0000 (US),
1-888-542-2623 (Canada).

failure.

automatically after 10 seconds.

Cloudiness on glassware

Black or gray marks on

dishes
Yellow or brown film on

inside surfaces of

dishwasher
Dishes don’t dry
Lamps don’t illuminate

Sprays arms do not

rotate smoothly
Upper rack crooked
IE Error

OE Error
FE Error
E1 Error
HE Error
TE Error

The display shows PF

Combination of excessive detergent and

soft water.
Aluminum items rubbing dishes

during cycle.
Coffee or tea stains.

Rinse agent dispenser empty.
Power is not connected.
Fuse is blown or circuit breaker tripped.
Holes of spray arms are blocked by food

particles.
Rack is poorly adjusted.
Water inlet problem

Drainage problem
Excessive water supplied.
Water leakage problem.
Heater circuit failure.
Thermistor failure or very high inlet

water temperature (over 194°F).
The dishwasher experienced a power

Use less detergent and use a rinse aid to minimize

the problem.
Reposition the dishes.

Eliminate the stain by using a stain removal product.

Check and refill the rinse agent dispenser if empty.
Connect power supply.
Replace fuse or reset circuit breaker.
Clean the holes of spray arms.

See Using Your Dishwasher section.
Check for clogged, kinked or frozen water inlet hose.
Check water supply.
Check for clogged, kinked or frozen drain hose.

Please call your Authorized Service Center or LGE

Customer Service at 1-800-243-0000 (US),

1-888-542-2623 (Canada).

This is not an error. The dishwasher will restart

78045 LG Dshwshr OM ENSPv08.qxd 4/18/08 9:29 AM Page 21

Food soil remains on

dishes

Improper cycle selection.

Water temperature is too low.
Dishwashing detergent was not used.
Low inlet water pressure.
Water jet holes on spray arms blocked.
Improper loading of dishes.

Select correct cycle based on soil level and type of

dishware being washed.
Check water supply connection or water heater setting.
Use recommended detergent.
Water pressure should be between 20 and 120 psi.
Clean the spray arms.
Make sure dishes do not block spray arm rotation or

interfere with detergent dispenser.

Noise

Some level of noise is normal during

operation.
The dishwasher is not level.
Nozzle arm knocking against dishes.

Detergent cover opening.

Drain pump at the beginning of drain cycle.
Adjust the leveling feet.
Reposition the dishes.

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