Placement of the text or graphics is wrong – HP Officejet 6500 User Manual
Page 170
Check the media settings
•
Make sure you select the correct print quality settings in the printer driver for the media
loaded in the trays.
•
Make sure the page settings in the printer driver match the page size of media loaded
in the tray.
More than one page is being picked
For more information on paper-feed problems, see
.
There is a blank page in the file
Check the file to make sure there is no blank page.
Something on the page is missing or incorrect
Check the ink cartridges
Make sure the correct ink cartridges are installed and the ink cartridges are not low on
ink. For more information, see
and
Check the estimated ink levels
.
NOTE: Turn off the HP all-in-one by pressing the Power button located on the
product. Wait until the Power light turns off before unplugging the power cord or
turning off a power strip. If you improperly turn off the HP all-in-one, the print carriage
might not return to the correct position causing problems with the ink cartridges and
print quality issues.
Check the margin settings
Make sure the margin settings for the document do not exceed the printable area of the
device. For more information, see
Check the color print settings
Make sure Print in Grayscale is not selected in the print driver.
Check the device location and length of USB cable
High electromagnetic fields (such as those generated by USB cables) can sometimes
cause slight distortions to printouts. Move the device away from the source of the
electromagnetic fields. Also, it is recommended that you use a USB cable that is less than
3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields.
Placement of the text or graphics is wrong
Check how the media is loaded
Make sure the media width and length guides fit snugly against the edges of the stack of
media, and make sure the tray is not overloaded. For more information, see
Chapter 9
166
Maintain and troubleshoot