The cartridge cradle cannot move, Paper jam, The printer is out of paper – HP Officejet 6500 User Manual

Page 242: Incompatible cartridge(s)

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The cartridge cradle cannot move

Please turn device power off. Check device for a paper jam or other obstruction
Use the following to correct the error:

Clear jams

Hardware installation suggestions

Paper Jam

There is a paper jam (or misfeed). Clear the jam and press the Resume button on
the printer
Use the following to correct the error:

Clear jams

Paper Jam

There is a paper jam (or misfeed) in the scan path. Clear the jam or re-insert the
document and restart the task.
Use the following to correct the error:

Clear jams

The printer is out of paper

Load more paper and press the Resume button on the front of the printer

Use the following to correct the error:

Load media

Incompatible Cartridge(s)

Choose your error

Incompatible Cartridge(s)

Incompatible Cartridge(s)

Incompatible Cartridge(s)
The following cartridge is not intended for use in this printer
Use the following to correct the error:

Replace the ink cartridges

Supplies

HP inkjet supplies recycling program

Incompatible Cartridge(s)
The following cartridges are not intended for use in this printer as it is currently
configured

Chapter 9

238

Maintain and troubleshoot

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