HP XP Array Manager Software - Manual (Page 70)

• Defragmentation using the ESEUTIL utility ( ESEUTIL /d ).
If you have performed any of these operations, you will have to execute the drmexgbackup
or EX_DRM_EXG_BACKUP command, and then back up the Exchange database again.
• The Exchange Server 2007 recovery storage group must not be included in the backup target.
The files and folders that make up the recovery storage group must be placed on a different file
system from the storage groups to be backed up.
• The recovery database for Exchange Server 2010 and Exchange Server 2013 cannot be backed
up. The files and folders that make up the recovery database must be placed on a different phys-
ical volume from that of the database to be backed up.
• When using Fast Snap or Snapshot, you cannot perform a back up to tape by using Application
Agent. Therefore, use another backup product to make a tape backup of an Exchange database
that is on the primary volume.
• When using Exchange Server 2007, Exchange Server 2010, or Exchange Server 2013, you can
use VSS backup.
• Of the high-availability functions in Exchange Server 2007, only SCC, CCR, and SCR are suppor-
ted. LCR is not supported.
Using VSS
This section describes requirements and precautions used when VSS is used to back up an Exchange
database.
• RMXP Shadow Copy Provider must be installed in advance, on both the database server and the
backup server. If RMXP Shadow Copy Provider has not been installed on those servers when Ap-
plication Agent is installed, RMXP Shadow Copy Provider will be installed together with Application
Agent.
• The backup server is required even if data is not backed up to tape. This is because the backup
server imports VS snapshots and verifies the Exchange database.
• If Veritas Snapshot Provider is installed on the database server or backup server where a VSS
backup will be performed, make sure you use version Veritas Snapshot Provider 1.04 or later.
If a VSS backup is executed using version Veritas Snapshot Provider 1.03 or earlier, the volume
to be backed up might be left with
Read-Only and Hidden attributes. If this happens, the drive
will not be allocated at system startup and Exchange Server will not operate normally. If this occurs,
release these attributes as described in Microsoft Knowledge Base Article 840781.
• If a system failure or other problem causes a VSS backup to be interrupted, the volume that is the
target of the backup might be left with the
Read-Only and Hidden attributes. If these attributes
remain, the drive will not be allocated at system startup, and Exchange Server will not operate
normally. If this occurs, release the attributes as per Microsoft Knowledge Base Article 840781.
• If you want to perform a VSS backup, perform a restoration, or delete transaction logs while Ex-
change Server is operating, you must make sure that certain services are running. The services
that must be running differ depending on the version of Exchange Server.
For Exchange Server 2007 or Exchange Server 2010:
Microsoft Exchange Information Store Service must be running.
For Exchange Server 2013:
Microsoft Exchange Information Store Service and Microsoft Exchange Replication Service
must be running.
• During backup, the database write processing of Exchange Server shuts down for a certain period
(up to 10 seconds). During that period, the database write processing of Exchange Server (such
as sending mail) is suspended. After backup finishes, the database write processing of Exchange
Server is resumed.
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