HP XP20000XP24000 Disk Array - Manual (Page 28)

Figure 8 Error Detail Dialog Box
The Error Detail dialog box displays the following items:
• Location: This column indicates where errors occur. If an error occurs with a volume, this column
displays the LDKC number, CU number, and LDEV number (volume number).
• Error Message: This column displays the error message. For information about how to remove
errors, see HP StorageWorks XP24000 Remote Web Console Error Codes.
• Close: This button closes the Error Detail dialog box.
Note: The Error Detail dialog box does not display Remote Web Console error messages. To find
information about Remote Web Console errors and the solutions, see the HP StorageWorks XP24000
Remote Web Console User’s Guide.
Calling HP Technical Support
If you need to call HP technical support, be sure to provide as much information about the problem as
possible, including the circumstances surrounding the error or failure, the exact content of any messages
displayed on the Remote Web Console computer, and the severity levels and reference codes of the
R-SIMs on the R-SIM panel.
28 Troubleshooting