HP Virtual Connect Enterprise Manager Software - Manual (Page 110)

1. Telnet in to the Virtual Connect Manager using an SSH connection such as SSH
Administrator@xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx is the VC Domain IP address.
2. To determine the user name of the external manager account, enter show
external-manager
in the Virtual Connect Manager Command User Interface. The
status of the external manager name appears.
For more information, see the HP Virtual Connect Command Line Interface User Guide.
Unable to add an unconfigured VC Domain to a VC Domain Group
If you are unable to add an unconfigured server to a VC Domain Group, verify that the VC Domain
meets the requirements for adding a VC Domain to a VC Domain Group. For more information,
see
“Requirements for adding a VC Domain to a VC Domain Group” (page 22) .
Cannot access VC Domain from Virtual Connect Manager after a data
migration has been performed
If, after performing data migration, you are running Virtual Connect Manager and try to access a
VCEM-managed VC Domain, the following error message appears:
VC Domain locked by Virtual Connect Enterprise Manager <CMS IP address>.
To resolve this issue:
1.
Go to the CMS and invoke the MS-DOS command window.
2. Change directory into the <DRIVE>\<VCEM INSTALLATION FOLDER>.
3. Run either of the following CLI commands:
•
>vcem -updatevcmdesc
•
>vcem -uvcm
Cannot manage a VC Domain when VC module failover is taking place
VCEM cannot create a VC Domain Group or add a VC Domain to a VC Domain Group when a
backup VC module is discovered or if a failover of a VC module occurred in a redundancy
environment. The following error message appears:
"The VC Domain [VC Domain Name] cannot be managed by VCEM. A possible
cause is that the current state of the VC Domain is unknown. Verify HP
Systems Insight Manager (Systems Insight Manager) is referencing the
primary VC Module. If not, run Systems Insight Manager discovery to
update the reference."
To correct this issue, perform an Systems Insight Manager discovery on the Onboard Administrator
IP address associated with the VC module and perform the VCEM operation again.
VC Domain displays Missing External Manager lock status
If the VC Domain displays a status of Missing External Manager lock icon, the external manager
lock has either been suspended or removed.
To correct this issue with a VC Domain, remove the VC Domain from VC Domain Group, break
the external manager lock and release these MAC, WWN, and serial number address ranges as
follows:
1.
Telnet in to the Virtual Connect Manager using an SSH connection such as SSH
Administrator@xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx is the VC Domain IP address.
2. To determine the user name of the external manager account, from the Virtual Connect Manager
command prompt, enter show external-manager. For this example, assume the user
name returned was xyz.
110 Troubleshooting VCEM