Pre-configuration problems – HP Integrity rx5670 Server User Manual

Page 47

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To resolve this issue, HP recommends that you add the SMH URL to Internet Explorer's Trusted Sites.

To add the SMH to Internet Explorer's Trusted Sites:

1.

From Internet Explorer, click Tools->Internet Options.

2.

Click the Security tab. The Security tab appears.

3.

Select the Trusted sites icon.

4.

Click Sites.... The Trusted sites dialog box appears.

5.

In the Add this Web site to the zone field, enter https://hostname:2381/ and click
Add

.

6.

Click OK to save your changes and close the Trusted sites dialog box.

7.

Click OK to close the Internet Options dialog box.

Pre-configuration problems

I am unable to add a certificate to the SMH component when preconfiguring it in
the VCRM or HP SIM. I receive the error Unable to Read the certificate file when
I select a certificate using Browse.

Solution: By default, Internet Explorer security settings block some actions.

HP recommends the following actions:

1.

Be sure the selected certificate file has at least read access.

2.

From the system you are browsing from, add the VCRM system's URL to Internet Explorer's
Trusted Sites

list.

To add the VCRM URL to Internet Explorer's Trusted Sites:

1.

From Internet Explorer, click Tools->Internet Options.

2.

Click the Security tab. The Security tab appears.

3.

Select the Trusted sites icon.

4.

Click Sites.... The Trusted sites dialog box appears.

5.

Click Default and be sure the Security level for this zone is set to Low.

6.

In the Add this Web site to the zone field, enter https://VCRMSystem:2381 and
click Add.

7.

Click Close to save your changes and close the Trusted sites dialog box.

8.

Click OK to close the Internet Options dialog box.

3.

Start preconfiguring the SMH component.

47

Troubleshooting

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