HP XP Array Manager Software - Manual (Page 28)

Probable Causes and Solutions Problems
• The volume is protected by the Read Only attrib-
ute. A write failure is reported as a Write Inhibit
condition.
• The volume is protected by the Protect attribute.
Read (or write) failure is reported as a cc=3
condition.
Mainframe hosts cannot read from or write to a
volume.
Error Detail Dialog Box
Figure 8 Error Detail Dialog Box
.
The Error Detail dialog box displays the following items:
• Location: This column indicates where errors occur. If an error occurs with a volume, this column
displays the LDKC number, CU number, and LDEV number (volume number).
• Error Message: This column displays the error message. For information about how to remove errors,
see the HP StorageWorks XP24000/XP20000 Remote Web Console Messages.
• Close: This button closes the Error Detail dialog box.
The Error Detail dialog box does not display Remote Web Console error messages. To find inform-
ation about Remote Web Console errors and the solutions, see the HP StorageWorks
XP24000/XP20000 Remote Web Console User Guide.
Troubleshooting Using the RAID Manager Interface
If an error occurs during the Data Retention Utility operation on RAID Manager, you might identify
the cause of the error by referring to the log displayed on RAID Manager window or the RAID Manager
operation log file. The RAID Manager operation log file is stored in the following directory by default.
The log file is stored in: /HORCM/log*/curlog/horcmlog_HOST/horcm.log
Where:
•
*
is the instance number.
• HOST is the host name.
Troubleshooting 28