Table 55 – HP XP Continuous Access Software User Manual

Page 215

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Table 55 Troubleshooting problems with status of logical paths

Pair status

Description

Corrective action

Initialization Failed

Link initialization procedure

for the remote array failed.

Ensure that the local and remote arrays are

connected correctly via cables.
Ensure that you entered the correct serial

number (S/N) of the remote array and

the correct path parameters (for example,

local array port, remote array port, and

controller ID).
Ensure that the topology settings of the

local and remote array ports are correct.

Communication Time Out

Communication between the

local and remote arrays timed

out.

Ensure that the remote array is powered on,

and NVS and cache are fully functional.
Ensure that the network relay devices

(cables, connectors, switches, ESCDs,

extender devices, communication lines,

and all other devices connected to the

extenders) are properly configured and

functional.
Delete the failed path. You might need to

change the minimum paths setting or delete

the remote array to delete the path. After

deletion finishes, add the path or remote

array.

Resource Shortage (Port)
or
Resource Shortage (Pair-Port)

Array rejected the request

for establishing a logical

path because all resources in

the local and remote arrays

are being used for other

connections.

Delete the failed path and all paths and

remote arrays not currently in use. The local

array can be connected to up to 64 remote

arrays with up to eight paths to each remote

array.
Ensure that all ports on the local and remote

arrays are properly configured: ordinary

target ports or RCU target ports for hosts,

RCU target ports for remote arrays, initiator

ports for local arrays.
If necessary, connect to the remote array

to delete paths or remote arrays and

reconfigure ports, and reconnect to the

local array. After that, add the path and

remote array again.

Serial Number Mismatch

Remote array's serial number

(S/N) does not match the

specified serial number (S/N).

Ensure that you entered the correct remote

array S/N and path parameters (for

example, local array port, remote array

port, and controller ID). After that, delete

the failed path. You might need to change

the minimum paths setting or delete the

remote array to delete the path. After

deletion finishes, add the path and the

remote array.
Ensure that you entered the correct controller

ID. Ensure that the topology settings of the

local and remote array ports are correct.

Continuous Access XP Journal user guide

215

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