HP ProLiant SL165z G7 Server - Manual (Page 27)

Troubleshooting 27
General diagnosis flowchart
The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the
problem, or if the other flowcharts do not correct the problem, use the following flowchart.
Item See
1 "Symptom information (on page 25 )"
2 "Loose connections (on page 22 )"
3 "Service notifications (on page 22 )"
4 The most recent version of a particular server or option
firmware is available on the following websites:
• HP Support website ( http://www.hp.com/support )
• HP ROM-BIOS/Firmware Updates website
(
http://h18023.www1.hp.com/support/files/server/
us/romflash.html )
5 "General memory problems are occurring (on page 41 )"
6 • Server maintenance and service guide, located on the
Support CD or the HP website
(
http://www.hp.com/products/servers/platforms )
• "Hardware problems (on page 35 )"
• Server maintenance and service guide, located on the
Support CD or the HP website
(
http://www.hp.com/products/servers/platforms )
7 • Server maintenance and service guide, located on the
Support CD or the HP website
(
http://www.hp.com/products/servers/platforms )
• "Hardware problems (on page 35 )"
8 • "Server information you need (on page 47 )"
• "Operating system information you need (on page
48 )"
9 "HP contact information (on page 63 )"