HP Officejet Pro 8600 - Manual (Page 134)

Fax tones are recorded on my answering machine
Solution:
•
When you have an answering machine on the same phone line you use for
fax calls, try connecting the answering machine directly to the printer as
described in Case I: Shared voice/fax line with answering machine. If you
do not connect the answering machine as recommended, fax tones might
be recorded on your answering machine.
• Make sure the printer is set to receive faxes automatically and that the
Rings to Answer setting is correct. The number of rings to answer for the
printer should be greater than the number of rings to answer for the
answering machine. If the answering machine and the printer are set to the
same number of rings to answer, both devices answer the call and fax tones
are recorded on the answering machine.
• Set your answering machine to a low number of rings and the printer to
answer in the maximum number of rings supported. (The maximum number
of rings varies by country/region.) In this setup, the answering machine
answers the call and the printer monitors the line. If the printer detects fax
tones, the printer receives the fax. If the call is a voice call, the answering
machine records the incoming message. For more information, see Set the
number of rings before answering.
The phone cord that came with my printer is not long enough
Solution: If the phone cord that came with the printer is not long enough, you
can use a coupler to extend the length. You can purchase a coupler at an
electronics store that carries phone accessories. You also need another phone
cord, which can be a standard phone cord that you might already have in your
home or office.
TIP: If the printer came with a 2-wire phone cord adaptor, you can use it with
a 4-wire phone cord to extend the length. For information on using the 2-wire
phone cord adaptor, see the documentation that came with it.
To extend your phone cord
1.
Using the phone cord supplied in the box with the printer, connect one end
to the coupler, then connect the other end to the port labeled 1-LINE on the
back of the printer.
2. Connect another phone cord to the open port on the coupler and to the
telephone wall jack.
Color faxes do not print
Cause: The Incoming Fax Printing option is turned off.
Solution: To print color faxes, make sure that the Incoming Fax Printing option
in the printer control panel is turned on.
Chapter 9
130 Solve a problem