Pictbridge problems – HP Deskjet 6940 User Manual

Page 106

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Verify that the photo paper is not curled. If the photo paper is curled, place the paper in
a plastic bag and gently bend it in the opposite direction of the curl until the paper lies
flat. If the problem persists, then use photo paper that is not curled.
For instructions about preventing photo paper from curling, see

Store and handle photo

paper

.

Fading occurs near the edges of a photo

If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo,
try the following solutions:

Install a

photo print cartridge

and a tri-color print cartridge in the printer.

Open the

Printer Properties

dialog box, click the Paper/Quality tab, and then set

the Print quality to Maximum dpi.

Rotate the image 180°.

PictBridge problems

Images in a connected digital camera do not print
There are several reasons why images in a connected digital camera do not print:

The digital camera is not PictBridge-compatible.

The digital camera is not in PictBridge mode.

The images are not in a supported format.

You did not select any photos on the camera for printing.

Check the documentation that came with the camera to ensure it supports PictBridge.

If the camera does support PictBridge, make sure the camera is set to PictBridge mode.
For instructions on setting the camera to PictBridge mode, see the documentation that
came with the camera.
Verify that the digital camera is saving photos in a file format that the PictBridge transfer
feature supports:

EXIF/JPEG

JPEG

Before you connect the digital camera to the front USB port on the printer, select some
photos on the camera for printing.

Chapter 11

104

HP Deskjet 6940 series

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