HP Deskjet 6940 - Manual (Page 109)

Banners do not print correctly
Check the paper tray
●
Unfold and refold the paper when several sheets feed into the printer at one time.
● Confirm that the unattached edge of the banner paper stack is on top and pointing
into the printer.
● Verify that the correct paper for banner printing is in use.
Check the printer properties
Open the Printer Properties dialog box and verify the following settings:
Tab Setting
Paper/Quality Size is: The appropriate banner size
Type is: HP Banner Paper
Check the software
●
Verify that the software program that you are using prints banners. Not all software
programs print banners.
● If gaps appear at the ends of the sheets, verify that the printer software is operating
correctly.
Print quality is poor
Streaks and missing lines
If the printed pages are missing lines or dots or if streaks appear, the print cartridges
might be
low on ink or might need to be cleaned .
Print is faded
●
Verify that neither of the print cartridges is low on ink .
If a print cartridge is low on ink, consider replacing the print cartridge. For the correct
part numbers, see the reference guide that came with the printer.
● Verify that a black print cartridge is installed.
If the black text and images on the printouts are faded, you might be printing with
only the tri-color print cartridge. Insert a black print cartridge, in addition to the tri-
color print cartridge, for optimal black print quality.
● Verify that the protective piece of plastic tape has been removed from the print
cartridges.
User's guide 107