Gray background, Toner smear, Gray background toner smear – HP LaserJet 4250 User Manual

Page 188: Gray, Background

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1. Do not use paper that has already been run through the printer.

2. Try using a different type of paper.

3. Print a few more pages to see if the problem corrects itself.

4. Turn over the stack of paper in the tray. Also, try rotating the paper 180°.

5. Open the Configure Device menu at the printer control panel. On the Print Quality

submenu, increase the TONER DENSITY setting. See

Print Quality submenu

.

6. Make sure that the environmental specifications for the printer are being met. (See

Operating environment

.)

7. Replace the print cartridge.

Toner smear

1. Print a few more pages to see if the problem corrects itself.

2. Try using a different type of paper.

3. Make sure that the environmental specifications for the printer are being met. (See

Operating environment

.)

4. Clean the inside of the printer and run a cleaning page to clean the fuser. (See

Cleaning

the printer

.)

5. The printer might be due for maintenance. Check this by printing a copy of the supplies

status page. (See

Supplies status page

.) If maintenance is due, order and install the

printer maintenance kit. (See

Performing preventive maintenance

.)

6. Replace the print cartridge.

Also see

Loose toner

.

176

Chapter 4 Problem solving

ENWW

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