Troubleshooting network printing problems – HP LaserJet 4250 User Manual

Page 195

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Troubleshooting network printing problems

NOTE

HP recommends that you use the printer CD-ROM to install and set up the printer on a
network.

Print a configuration page (see

Configuration page

). If an HP Jetdirect print server is

installed, printing a configuration page also prints a second page that shows the network
settings and status.

See the HP Jetdirect Print Server Administrator's Guide on the printer CD-ROM for
help and for more information about the Jetdirect configuration page. To reach the
guide, select the appropriate print server series, select the appropriate print server
product, and then click troubleshoot a problem.

Try printing the job from another computer.

To verify that a printer works with a computer, use a parallel or USB cable to connect it
directly to a computer. You will have to reinstall the printing software. Print a document
from a program that has printed correctly in the past. If this works, a problem with the
network might exist.

Contact your network administrator for assistance.

ENWW

Troubleshooting network printing problems

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