HP LaserJet 4250 - Manual (Page 196)

Troubleshooting common Windows problems
Error message:
"Error Writing to LPTx" in Windows 9x.
Cause Solution
Media is not loaded. Make sure that paper or other print media is
loaded in the trays.
The cable is defective or loose. Make sure that the cables are connected
correctly, the printer is on, and the Ready light is
on.
The printer is plugged into a power strip and is
not receiving enough power. Unplug the power cord from the power strip and
plug it into another electrical outlet.
The input/output setting is incorrect. Click Start, click Settings, and then click
Printers. Right-click the HP LaserJet 4250 or
4350 series printer driver and select Properties.
Click Details and then click Port Settings. Click
to clear the check mark from the Check Port
State before Printing box. Click OK. Click
Spool Setting and then click Print Directly to
Printer. Click OK.
Error message:
"General Protection FaultException OE"
"Spool32"
"Illegal Operation"
Cause Solution
Close all software programs, restart Windows,
and try again.
Select a different printer driver. If the
HP LaserJet 4250 or 4350 series PCL 6 driver is
selected, switch to a PCL 5e or PS printer driver.
You can usually do this from a software program.
Delete all temp files from the Temp subdirectory.
You can determine the name of the directory by
editing the AUTOEXEC.BAT file and looking for
the statement "Set Temp =". The name after this
statement is the temp directory. It is usually C:
\TEMP by default, but can be redefined.
See the Microsoft Windows documentation that
came with your computer for more information
about Windows error messages.
184 Chapter 4 Problem solving ENWW