Set the fax error correction mode – HP OFFICEJET 4500 User Manual

Page 56

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before the device does. The number of rings to answer for the device should be greater
than the number of rings to answer for the answering machine.
For example, set your answering machine to a low number of rings and the device to
answer in the maximum number of rings. (The maximum number of rings varies by
country/region.) In this setup, the answering machine answers the call and the device
monitors the line. If the device detects fax tones, it receives the fax. If the call is a voice
call, the answering machine records the incoming message.

To set the number of rings before answering via the device control panel
1.
Press Setup.
2. Press right arrow to select Fax Settings, and then press OK.
3. Press right arrow to select Answer Options, and then press OK.
4. Press right arrow to select Rings to Answer, and then press OK.
5. Enter the appropriate number of rings by using the keypad, or press left arrow or

right arrow to change the number of rings.

6. Press OK to accept the setting.

Change the answer ring pattern for distinctive ring

Many phone companies offer a distinctive ring feature that allows you to have several
phone numbers on one phone line. When you subscribe to this service, each number is
assigned a different ring pattern. You can set up the device to answer incoming calls that
have a specific ring pattern.

If you connect the device to a line with distinctive ring, have your telephone company
assign one ring pattern to voice calls and another ring pattern to fax calls. HP
recommends that you request double or triple rings for a fax number. When the device
detects the specified ring pattern, it answers the call and receives the fax.
If you do not have a distinctive ring service, use the default ring pattern, which is All
Rings
.

NOTE: The HP fax cannot receive faxes when the main phone number is off the
hook.

To change the answer ring pattern for distinctive ring via the device control panel
1.
Verify that the device is set to answer fax calls automatically.
2. Press Setup.
3. Press right arrow to select Basic Settings, and then press OK.
4. Press right arrow to select Ring Pattern, and then press OK.

When the phone rings with the ring pattern assigned to your fax line, the device
answers the call and receives the fax.

Set the fax error correction mode

Typically, the device monitors the signals on the phone line while it is sending or receiving
a fax. If it detects an error signal during the transmission and the error-correction setting
is on, the device can request that a portion of the fax be resent.
Turn off error correction only if you are having trouble sending or receiving a fax, and you
want to accept the errors in the transmission. Turning off the setting might be useful when

Chapter 5

52

Fax

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