HP ProLiant ML370 G6 Server - Manual (Page 141)

Troubleshooting 141
OS boot problems flowchart
Symptoms:
• Server does not boot a previously installed operating system
• Server does not boot SmartStart
Possible causes:
• Corrupted operating system
• Hard drive subsystem problem
• Incorrect boot order setting in RBSU
Item See
1 HP ROM-Based Setup Utility User Guide
(
http://www.hp.com/servers/smartstart )
2 "POST problems flowchart (on page 139 )"
3 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 128 )"
• Controller documentation
4 "HP Insight Diagnostics (on page 123 )" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 128 )"
5 • "CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 128 )"
• Controller documentation
• "Loose connections (on page 132 )"
6 "General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page
128 )"
7 • "Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page
128 )"
• "HP contact information (on page 158 )"
8
"Breaking the server down to the minimum hardware configuration (on
page 131 )" in the HP ProLiant Servers Troubleshooting Guide located on
the Documentation CD or see "Troubleshooting resources (on page 128 )"
9 • "Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 128 )"
• Server maintenance and service guide, located on the Documentation
CD or the HP website
( http://www.hp.com/products/servers/platforms )
10 "General diagnosis flowchart (on page 134 )"