Troubleshooting flowcharts – HP ProLiant DL785 G6 Server User Manual

Page 76

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Troubleshooting flowcharts

To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in
this section,

“Start diagnosis flowchart” (page 77)

and follow the appropriate diagnostic path. If

the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in

“General diagnosis flowchart” (page 77)

. The General diagnosis flowchart is a generic

troubleshooting process to be used when the problem is not server-specific or is not easily
categorized into the other flowcharts.

The available flowcharts include:

“Start diagnosis flowchart” (page 77)

“General diagnosis flowchart” (page 77)

“Server power-on problems flowchart” (page 79)

“POST problems flowchart” (page 81)

“OS boot problems flowchart” (page 82)

“Server fault indications flowchart” (page 84)

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Troubleshooting

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