Uninstalling or retiring an hp sim cms, Hardware, Additional resources – HP Insight Control Software for Linux User Manual

Page 40

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9.

Verify that the correct user name and password are entered in the Systems Sign-in credentials
box of the guest.

10. Verify that no virtual machine guest host names begin with the underscore character.
11. To perform an Identity Systems event on the virtual machine guests, select Options

→Discovery.

12. On the HP SIM CMS, restart the WMI and WMI Mapper services. If the issue appears to be

specific to one virtual machine guest, restart the WMI service on the specific virtual machine.

13. Uninstall and reinstall WMI Mapper.

To install WMI on Microsoft Windows NT virtual machine guests, see

http://www.microsoft.com/

downloads/details.aspx?familyid=C174CFB1-EF67-471D-9277-4C2B1014A31E

The virtual machine is discovered as an unmanaged system

For VMware and Microsoft Virtual Server virtual machines only, a virtual machine might appear
as unmanaged when you perform a discovery. To resolve this issue:
1.

Log in to HP SIM.

2.

Select to view a collection that shows the unmanaged systems.

3.

Select the unmanaged systems.

4.

Select Options

→Identify Systems, and then click Run Now.

5.

When identification is complete, return to step 2 to determine whether any virtual machines
are still listed as unmanaged. If so, repeat steps 3 through 5 until all virtual machines are
listed as managed.

After all virtual machines are managed, they remain in that state even if you perform a discovery
again.

Uninstalling or retiring an HP SIM CMS

If you are uninstalling or retiring an HP SIM CMS, and you are moving HP SIM to a new CMS,
you must unregister all virtual machine hosts that are registered to the HP SIM CMS before you
perform the uninstallation.

To unregister virtual machine hosts, from the HP SIM toolbar, select Configure

→Virtual

Machine

→Unregister Virtual Machine Host.

If the virtual machine hosts are not unregistered, an error message appears when you attempt to
register the virtual machine host to the new HP SIM CMS.

If the original HP SIM CMS is not available, register the virtual machine hosts to the new HP SIM
CMS:
1.

Restart the VMM agents on the virtual machine host.

2.

To register the virtual machine host on the new CMS, select Configure

→Virtual

Machine

→Register Virtual Machine Host .

Hardware

Re-entering the server serial number and product ID

After replacing a system board, you must re-enter the server serial number and the product ID.
Improperly entering the serial number can consume an additional Insight Control license.

For more information, see the maintenance and service guide for your server platform at

http://

h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us

Additional resources

The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems,
and a comprehensive course of action for fault isolation and identification, error message
interpretation, issue resolution, and software maintenance.

40

Troubleshooting

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