Replace the rollers – HP Scanjet Enterprise Flow 7000 s2 Sheet-feed Scanner User Manual
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5.
Using an HP paper path cleaning cloth or a clean, lint-free cloth moistened with isopropyl alcohol,
wipe the feed rollers on both sides of the open hatch.
Wipe the rollers from the top down, rotating the rollers a full 360 degrees to ensure that you wipe
the complete surface.
CAUTION:
Wait two minutes for the feed rollers to dry before loading documents into the
document feeder.
6.
Close the roller cover doors on the front and rear of the open document feeder hatch.
7.
Close the document feeder hatch, reconnect the USB cable and power supply to the scanner.
8.
Press the Power ( ) button to turn on the scanner, and then update the scanner maintenance
history.
a. Press the Tools ( ) button to open the HP Scanner Tools Utility.
b. Under Record Cleaning Rollers, click Record Cleaning to log this cleaning activity and
update the roller cleaning history.
For more information, see the HP Scanner Tools Utility Help.
Replace the rollers
Replace the rollers under the following conditions:
●
When the Maintenance Recommended dialog box indicates they are due for maintenance.
●
If you experience repeated document jams and cleaning the rollers did not help.
The roller replacement kit contains rollers and installation instructions. To order the replacement kit, go
to
.
NOTE:
The roller replacement kit is a consumable and is not covered under warranty or standard
service agreements.
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Chapter 4 Care and maintenance
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