Guidelines for repacking the printer, How to contact hp, How to – HP LaserJet P2015 User Manual

Page 133: Contact hp, To contact hp, How to contact

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Guidelines for repacking the printer

Use the following guidelines when repacking the printer:

If possible, include print samples and 5 to 10 sheets of paper or other media that did not print
correctly.

Remove and keep any DIMMs (memory) installed in the printer. See

Install a memory DIMM

for

more information.

CAUTION

Static electricity can damage DIMMs. When handling DIMMs, wear a grounded,

antistatic wrist strap.

Remove and keep any cables, trays, and optional accessories installed in the printer.

Remove and keep the print cartridge.

CAUTION

To prevent damage to the print cartridge, store the print cartridge in its original

packing material, or store it so that it is not exposed to light.

If possible, use the original shipping container and packing material. Shipping damage as a result
of inadequate packing is your responsibility
. If you have already disposed of the printer's packing
material, contact a local mailing service for information on repacking the printer.

Hewlett-Packard recommends that you insure the equipment for shipment.

How to contact HP

If you need to contact HP for service or support, use one of the following links:

In the United States, go to

http://www.hp.com/support/ljP2015/

.

Worldwide, go to

http://www.hp.com/

.

ENWW

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