Communication problems, Symptoms are, How to solve the problem – HP DesignJet 500 User Manual

Page 111: File size and memory usage

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Media & Ink

Introduction

Front-Panel

Other

Index

Solutions

Solving

Problems

Image Quality

Problems

Ink Supply

Problems

Media Problems

Image Error

Other Problems

Getting Help

Printer

Options

Communication Problems

Symptoms are:



The front-panel display does not show the

‘Receiving’ message when you have sent an
image to the printer.



Your computer displays an error message when

you are trying to print.



Your computer or printer “hangs” (stays idle) while

communication is taking place.



Your printed output shows random or inexplicable

errors (misplaced lines, partial graphics etc.)

How to Solve the Problem:



Have you selected the correct printer in your

software?



Does the printer work correctly when printing from

other software?



Very large prints may take some time to receive,

process and print.



If the printer is connected to a network,

try using it when connected directly to
your computer through a parallel cable.



If your printer is connected to your

computer through any other

intermediate devices, such as switch boxes, buffer
boxes, cable adapters, cable converters, etc., try
using it when connected directly to your computer.



Try another interface cable. For details of

supported cables, see

Interface Specifications

.



Make sure the graphic language setting is set to

the correct setting see

Changing the Graphics

Language

.

File Size and Memory Usage

There is no direct relationship between file size on your
computer and memory used in the printer to print the
file. In fact, because of file compression (and general
complexity) it is often impossible to estimate how much
memory will be used. This means that some large
prints will print fine, but smaller prints may not and you
will have to add more memory to you printer.

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