Marks underneath the media or at the media edges
can be caused by accumulated ink deposits on the
platen transferring to the media. The ink deposits
can be seen mostly in the areas where the edge of
your media rests on the platen. The printer routinely
removes these ink deposits every time you load roll
media. However, depending on your printer usage,
this is sometimes not sufficient. There are two
procedures for cleaning the platen, Automatic and
Manual.

See the

User Maintenance Kit

for the frequency for

this procedure.

Click on this

icon to run an animation

sequence of the manual cleaning procedure.

printable version

of the sequence is also available

so that you can take the key illustrations to the
printer, if it is remote from your computer.

Instructions continued on next page

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