When you replace the printhead, check the empty
slots to see if they need cleaning. In some extreme
cases it is possible that the printer will not recognize
a printhead when it has been installed. This is due to
the build-up of ink deposits on the electrical
connections between the printhead and the
printhead carriage.

Included with your HP Designjet printer, is a
Carriage Interconnect Wiper. This must be used for
cleaning the electrical interconnects of both the
printhead carriage and the printhead.

For the frequency that this procedure should be
performed see

User Maintenance Kit

If the front-panel persistently displays the message
“Reseat” next to the printhead try performing the
procedure shown here.

To see how, click here

. A

printable version

of the sequence is also available.

NOTE: Do not touch, wipe or attempt to clean the printhead nozzles. This can damage the
printhead and reduce print quality.

NOTE: After waiting a few moments to allow both connectors to dry, replace the printhead into
the carriage assembly

Printhead Installation

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