HP DesignJet 500 - Manual (Page 70)

Media & Ink Introduction Front-Panel Other Index Solutions
Solving
Problems
Image Quality
Problems
Ink Supply
Problems
Media Problems Image Error Other Problems Getting Help
Printer
Options
Solving Problems
Troubleshooting
A brief explanation on troubleshooting the printer.
Help in Solving Problems
included in this section are areas you can go to that will
help you solve problems you may encounter.
Finding the Source of Your Problem
How to get to the root of the problem.