Maintain and troubleshoot, Supported ink cartridges, Normally, see – HP Officejet Pro 8000 - A809 User Manual

Page 61: Maintain and, Troubleshoot, 5 maintain and troubleshoot, 5maintain and troubleshoot

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5

Maintain and troubleshoot

This section contains the following topics:

Supported ink cartridges

Replace the ink cartridges

Maintain the printheads

Store printing supplies

Troubleshooting tips and resources

Solve printing problems

Poor print quality and unexpected printouts

Solve paper-feed problems

Solve device management problems

Solve network problems

Solve wireless problems

Troubleshoot installation issues

Clear jams

Errors

Supported ink cartridges

Ordering cartridges online is not supported in all countries/regions. However, many
countries have information on ordering by telephone, locating a local store and printing
a shopping list. In addition, you can select the How to Buy option at the top of the

www.hp.com/buy/supplies

page to obtain information about purchasing HP products in

your country.
You can find the ink cartridge number in the following places:

On the Information page of the embedded Web server (see

Embedded Web

server

).

Windows: From the HP Toolbox, if you have bidirectional communication, click
the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and
then click Cartridge Details.

Mac OS X: From the HP Printer Utility, click Supply Info from the Information
and Support
panel, and then click Retail Supplies Information.

On the label of the ink cartridge you are replacing.

Solution Center: From the Solution Center you can view supplies information from
the Shopping tab or the estimated ink level screen.

On the configuration page (see

Understand the self-test diagnostic page

).

NOTE: Ink from the cartridges is used in the printing process in a number of
different ways, including in the initialization process, which prepares the device and
cartridges for printing, and in printhead servicing, which keeps print nozzles clear
and ink flowing smoothly. In addition, some residual ink is left in the cartridge after
it is used. For more information see

www.hp.com/go/inkusage

.

Maintain and troubleshoot

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