Store printing supplies, Store ink cartridges, Store printheads – HP Officejet Pro 8000 - A809 User Manual

Page 70: Troubleshooting tips and resources, Store ink cartridges store printheads

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8. Insert the printhead into its color-coded slot (the label on the printhead must match

the label on the printhead latch). Press down firmly on the printhead to ensure
proper contact.

9. Pull the printhead latch all the way forward, and then press down to ensure that

the latch is properly engaged. You might have to apply some pressure to engage
the latch.

10. Close the cover.
11. Wait while the device initializes the printheads and prints the alignment pages. If

the device does not print the pages, start the alignment process manually. For
more information, see

To align the printheads

.

Store printing supplies

This section covers the following topics:

Store ink cartridges

Store printheads

Store ink cartridges

Ink cartridges can be left in the device for extended periods of time. If you remove the
ink cartridges, place them in an airtight container, such as a resealable plastic bag.

Store printheads

Printheads can be left in the device for extended periods of time. However, to assure
optimal printhead health, be sure to turn off the device properly. For more information,
see

Turn off the device

.

Troubleshooting tips and resources

Use the following tips and resources to resolve printing problems:

For a paper jam, see

Clear a jam in the device

.

For paper-feed problems, such as the paper skew and paper pick, see

Solve

paper-feed problems

.

Power light is on and not blinking. When the device is turned on for the first time, it
takes approximately 20 minutes to initialize it after the printheads are installed.

No error messages appear on the computer screen.

Power cord and other cables are working, and are firmly connected to the device.
Make sure the device is connected firmly to a functioning alternating current (AC)
power outlet, and is turned on. For voltage requirements, see

Electrical

specifications

.

Media is loaded correctly in the tray and is not jammed in the device.

Printheads and ink cartridges are properly installed in their correct color-coded
slots. Press down firmly on each one to ensure proper contact.

Printhead latch and all covers are closed.

The duplexer is locked into place.

All packing tapes and materials are removed.

Chapter 5

66

Maintain and troubleshoot

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