Store printing supplies, Store ink cartridges, Store printheads – HP Officejet Pro 8000 - A809 User Manual
Page 70: Troubleshooting tips and resources, Store ink cartridges store printheads
8. Insert the printhead into its color-coded slot (the label on the printhead must match
the label on the printhead latch). Press down firmly on the printhead to ensure
proper contact.
9. Pull the printhead latch all the way forward, and then press down to ensure that
the latch is properly engaged. You might have to apply some pressure to engage
the latch.
10. Close the cover.
11. Wait while the device initializes the printheads and prints the alignment pages. If
the device does not print the pages, start the alignment process manually. For
more information, see
.
Store printing supplies
This section covers the following topics:
•
•
Store ink cartridges
Ink cartridges can be left in the device for extended periods of time. If you remove the
ink cartridges, place them in an airtight container, such as a resealable plastic bag.
Store printheads
Printheads can be left in the device for extended periods of time. However, to assure
optimal printhead health, be sure to turn off the device properly. For more information,
see
Troubleshooting tips and resources
Use the following tips and resources to resolve printing problems:
•
For a paper jam, see
•
For paper-feed problems, such as the paper skew and paper pick, see
.
•
Power light is on and not blinking. When the device is turned on for the first time, it
takes approximately 20 minutes to initialize it after the printheads are installed.
•
No error messages appear on the computer screen.
•
Power cord and other cables are working, and are firmly connected to the device.
Make sure the device is connected firmly to a functioning alternating current (AC)
power outlet, and is turned on. For voltage requirements, see
.
•
Media is loaded correctly in the tray and is not jammed in the device.
•
Printheads and ink cartridges are properly installed in their correct color-coded
slots. Press down firmly on each one to ensure proper contact.
•
Printhead latch and all covers are closed.
•
The duplexer is locked into place.
•
All packing tapes and materials are removed.
Chapter 5
66
Maintain and troubleshoot