HP Officejet 6100 - Manual (Page 6)

3 HP ePrint
Set up HP ePrint.......................................................................................................................28
Set up HP ePrint using the HP printer software ................................................................28
Set up HP ePrint using the printer’s control panel..............................................................29
Set up HP ePrint using the embedded web server.............................................................29
Use HP ePrint...........................................................................................................................29
Print using HP ePrint..........................................................................................................30
Find the printer’s email address.........................................................................................30
Turn off HP ePrint...............................................................................................................30
Remove Web Services.............................................................................................................30
4 Work with ink cartridges
Information on ink cartridges and the printhead.......................................................................31
Check the estimated ink levels.................................................................................................32
Printing with black or color ink only..........................................................................................32
Replace the ink cartridges........................................................................................................33
Store printing supplies..............................................................................................................35
Usage information collection....................................................................................................35
5 Solve a problem
HP support................................................................................................................................36
Obtain electronic support....................................................................................................37
HP support by phone..........................................................................................................37
Before you call..............................................................................................................38
Phone support period...................................................................................................38
Telephone support numbers.........................................................................................38
After the phone support period.....................................................................................40
General troubleshooting tips and resources.............................................................................40
Solve printer problems..............................................................................................................40
The printer shuts down unexpectedly.................................................................................41
Alignment fails....................................................................................................................41
The printer is not responding (nothing prints).....................................................................41
The printer prints slowly......................................................................................................42
The printer is making some unexpected noises.................................................................43
Blank or partial page printed...............................................................................................43
Something on the page is missing or incorrect...................................................................44
Placement of the text or graphics is wrong.........................................................................44
Print quality troubleshooting.....................................................................................................45
Solve paper-feed problems......................................................................................................50
Solve problems using HP ePrint and HP websites...................................................................51
Solve problems using HP ePrint.........................................................................................51
Solve problems using HP websites....................................................................................52
Solve wired (Ethernet) network problems.................................................................................52
General network troubleshooting........................................................................................52
2