HP Officejet 6100 - Manual (Page 7)

Solve wireless problems...........................................................................................................53
Basic wireless troubleshooting...........................................................................................53
Advanced wireless troubleshooting....................................................................................54
Step 1: Make sure your computer is connected to your network..................................54
Step 2: Make sure that the printer is connected to your network.................................55
Step 3: Check to see if the firewall software is blocking communication......................56
Step 4: Make sure the printer is online and ready........................................................57
Step 5: Make sure the wireless version of the printer is set as the default printer
driver (Windows only)...................................................................................................57
Step 6: Make sure your computer is not connected to your network over a Virtual
Private Network (VPN)..................................................................................................58
After resolving the problems...............................................................................................58
Configure your firewall software to work with the printer..........................................................59
Solve printer management problems........................................................................................60
Embedded web server cannot be opened..........................................................................60
Troubleshoot installation issues...............................................................................................61
Hardware installation suggestions......................................................................................61
HP software installation suggestions..................................................................................62
Solve network problems.....................................................................................................62
Understand the Printer Status Report......................................................................................64
Understand the network configuration page.............................................................................66
Printhead maintenance.............................................................................................................68
Clean the printhead............................................................................................................68
Align the printhead..............................................................................................................69
Clear jams.................................................................................................................................69
Clear paper jams................................................................................................................69
Avoid paper jams................................................................................................................71
Control panel lights reference...................................................................................................72
A Technical information
Warranty information................................................................................................................81
Hewlett-Packard limited warranty statement......................................................................82
Ink cartridge warranty information......................................................................................83
Printer specifications................................................................................................................84
Physical specifications........................................................................................................84
Product features and capacities.........................................................................................84
Processor and memory specifications................................................................................85
System requirements..........................................................................................................85
Network protocol specifications..........................................................................................85
Embedded web server specifications.................................................................................86
Media specifications...........................................................................................................86
Understand specifications for supported media...........................................................86
Set minimum margins...................................................................................................89
Print specifications..............................................................................................................89
HP ePrint and HP website specifications...........................................................................89
HP ePrint specifications................................................................................................89
HP website specifications.............................................................................................90
Environmental specifications..............................................................................................90
Electrical specifications.......................................................................................................90
Acoustic emission specifications........................................................................................90
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