Copy defects are apparent, Error messages appear, Paper mismatch – HP Officejet J4680 User Manual

Page 139

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Copy defects are apparent

Vertical white or faded stripes
The media might not meet Hewlett-Packard media specifications (for example, the
media is too moist or too rough). See

Understand specifications for supported

media

for more information.

Unwanted lines
The scanner glass, lid backing, or frame might need cleaning. See

Clean the

device

for more information.

Black dots or streaks
Ink, glue, correction fluid, or an unwanted substance might be on the scanner
glass or lid backing. Try cleaning the device. See

Clean the device

for more

information.

Copy is slanted or skewed

Make sure that the ADF input tray is not too full.

Make sure that the ADF width adjusters are snug against the sides of the media.

Unclear text

Try adjusting the contrast and copy-quality settings.

The default enhancement setting might not be suitable for the job. Check the
setting and change it to enhance text or photographs, if needed.

Large, black typefaces look splotchy (not smooth)
The default enhancement setting might not be suitable for the job. Check the
setting and change it to enhance text or photographs, if needed.

Horizontal grainy or white bands in light-gray to medium-gray areas
The default enhancement setting might not be suitable for the job. Check the
setting and change it to enhance text or photographs, if needed.

The device prints half a page, then ejects the paper

Check the ink cartridges
Make sure the correct ink cartridges are installed and the ink cartridges are not low on
ink. For more information, see

Manage the device

and

Work with ink cartridges

.

HP cannot guarantee the quality of non-HP ink cartridges.

Error messages appear

“Reload document and then reload job”
Press the OK button, and then reload the remaining documents (up to 20 pages) in
the ADF. For more information see

Load originals

.

Paper mismatch

Check the settings
From the copy software on your computer, open the printer driver and verify that the
media size and type settings match the media loaded in the device.

Solve copy problems

135

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