Troubleshooting tips – GE JSS28DNBB User Manual

Page 21

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21

TROUBLESHOOTING TIPS

Troubleshooting tips ... Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Cause

What To Do

Surface units will not
maintain a rolling boil
or cooking is not fast
enough

Improper cookware being used.

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surface unit selected.

In some areas, the power
(voltage) may be low.

Cover pan with a lid until desired heat is obtained.

Coil surface units do not
work properly

The surface units are not
plugged in solidly.

With the controls off, check to make sure the surface unit
is plugged completely into the receptacle.

The surface unit controls
improperly set.

Check to see the correct control is set for the surface unit
you are using.

The drip pans are not set
securely in the cooktop.

With the controls off, check to make sure the drip pan is in
the recess in the cooktop and that the opening in the pan
lines up with the receptacle.

A fuse in your home may be
blown or the circuit breaker
tripped.

Replace the fuse or reset the circuit breaker.

Frequent cycling off and
on of surface units

Improper cookware being used.

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My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?

Your new oven has a different
cooking system from your old
oven and therefore may cook
differently than your old oven.

For the first few uses, follow your recipe times and
temperatures carefully. If you still think your new oven
is too hot or too cold, you can adjust the temperature
yourself to meet your specific cooking preference.
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Food does not bake
properly

Oven controls improperly set.

See the Cooking Modes section.

Rack position is incorrect or
rack is not level.

See the Cooking Modes section and Cooking Guide.

Incorrect cookware or cookware
of improper size being used.

See the Cookware section.

Oven temperature needs
adjustment.

See the Special Features section.

Ingredient substitution

Substituting ingredients can change the recipe outcome.

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