Troubleshooting tips – GE JSS28DNBB User Manual

Page 24

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Troubleshooting tips (Cont.) ... Before you call for service

TROUBLESHOOTING TIPS

Problem

Possible Cause

What To Do

Sometimes the oven takes
longer to preheat to the same
temperature

Cookware or food in oven.

The cookware or food in the oven will cause the oven
to take longer to preheat. Remove items to reduce
preheat time.

Number of racks in oven.

Adding more racks to the oven will cause the oven to
take longer to preheat. Remove some racks.

Display flashes

Power failure.

Reset the clock.

Unable to get the display to
show “SF”

Oven control pads were not
touched properly.

The Broil Hi/Lo and Bake pads must be touched at the
same time and held for 3 seconds.

Control signals after entering
cooking time or start time

You forgot to enter a bake
temperature or cleaning time.

Touch the Bake pad and desired temperature or the
Self Clean pad and desired clean time.

Oven racks are difficult to
slide

The shiny, silver-colored
racks were cleaned in a self-
clean cycle.

Apply a small amount of vegetable oil to a paper towel
and wipe the edges of the oven racks with the paper
towel. Do not spray with Pam

®

or other lubricant sprays.

Drawer does not slide
smoothly or drags

The drawer is out of
alignment.

Fully extend the drawer and push it all the way in See
the Care and cleaning of the range section.

Drawer is over-loaded or load
is unbalanced.

Reduce weight. Redistribute drawer contents.

Steam from the vent

When using the ovens, it is
normal to see steam coming
out of the oven vents. As the
number of racks or amount of
food being cooked increases,
the amount of visible steam
will increase.

This is normal.

Excessive condensation in the
drawer

Liquid in drawer.

Remove liquid.

Uncovered foods.

Cover food with lid or aluminum foil.

Temperature setting too high.

Reduce temperature setting.

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