Warranty – State SSE-120 User Manual

Page 47

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47

warranty

State Water Heaters, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater:
1. THE TANK

If the glass-lined tank in this water heater shall prove upon examination by the warrantor to have leaked due to natural corrosion from potable water

therein, during the first THREE years after initial installation, the warrantor will supply a complete new State water heater of equivalent size and

current model. Some government agencies are requiring energy efficient standards for water heaters. In the event regulations prohibit sale of a

model of equivalent size and construction, State will provide a model which complies with the regulations of your area, in which case the consumer

will be charged the difference in price between the like replacement and the energy efficient model required. The warranty on the replacement

water heater will be limited to the unexpired term of the original warranty.

2. ALL OTHER PARTS

If within ONE year after initial installation of this water heater, any part or portion shall prove upon examination by the warrantor to be defective in

material or workmanship, the warrantor will repair or replace such part or portion at its option.

3. CONDITIONS and EXCEPTIONS

This warranty shall apply only when the water heater is installed in accordance with local plumbing and building codes, ordinances and regulations,

the printed instructions provided with it and good industry practices. In addition, a temperature and pressure relief valve, certified by A.G.A.and

approved by the American Society of Mechanical Engineers, must have been installed.

a. This warranty shall apply only when the heater is used:

(1) at temperatures not exceeding the maximum setting of its thermostat;

(2) at water pressure not exceeding the working pressure shown on the water heater;

(3) when filled with potable water, free to circulate at all times;

(4) in a noncorrosive and non-contaminated atmosphere;

(5) in the United States, its territories or possessions, and Canada.

(6) used with factory approved anode(s) installed;

(7) in its original installation location;

(8) sized in accordance with proper sizing techniques for commercial water heaters;

(9) bearing a rating plate which has not been altered, defaced or removed except as required by the warrantor;

(10) not used in a closed system without a properly sized and installed thermal expansion tank;

(11) fired at the proper voltage and wattage;

(12) maintained in accordance with the instructions printed in the manual included with the heater.

b. Any accident to the water heater, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified

form, or any attempt to repair tank leaks will void this warranty.

4. SERVICE and REPAIR EXPENSE

Under this limited warranty the warrantor will provide only a replacement water heater or part thereof. The owner is responsible for all other costs.

Such costs may include but are not limited to:

a. Labor charges for service, removal, repair, or reinstallation of the water heater or any component part;

b. Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest

distributor and returning the claimed defective heater or part to such distributor;

c. All cost necessary or incidental for any materials and/or permits required for installation of the replacement heater or part.

5. LIMITATIONS ON IMPLIED WARRANTIES

Implied warranties, including any warranty of merchantability imposed on the sale of this heater under state law are limited to one (1) year duration for the

heater or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

6. CLAIM PROCEDURE

Any claim under this warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the warrantor’s products.

If this is not practicable, the owner should contact:

State Water Heaters

500 Tennessee Waltz Parkway

Ashland City, TN 37015

Telephone: (800) 365-0577

website: www.statewaterheaters.com

a. The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or

distributed by the warrantor.

b. Dealer replacements are made subject to in-warranty validation by warrantor.

7. DISCLAIMERS

NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE

MERCHANTABILITY OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR, OR REPLACEMENT OF THE HEATER. THE

WARRANTOR SHALL NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE

TO PERSONAL PROPERTY, OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS

WARRANTY OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND

WHETHER ARISING IN CONTRACT OR IN TORT.

a. Some states do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitation or

exclusion may not apply to you.

b. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the

heater’s rating plate.
Model No.________________________________________ Serial No.________________________________ Date Installed ________________

Dealer’s Name_________________________________________________________________________________________________________

Dealer’s Address _______________________________________________________________________Phone No. _______________________

City and State __________________________________________________________________________Zip ____________________________

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