Avaya S8300 User Manual
Installing and upgrading
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Table of contents
Document Outline
- Contents
- About this book
- Section 1: Reference information and hardware installation
- Chapter 1: Roadmaps and reference information
- What wizards are available
- Access to the Wizards and Provisioning Tools
- The Installation Wizard
- The Gateway Installation Wizard
- The Software Update Manager
- The Upgrade Tool
- The Provisioning and Installation Manager
- The Network Configuration Manager
- The Network Region Wizard
- About connection and login methods
- What physical access methods are available
- Laptop configuration for direct connection to the services port
- About connection methods
- Connecting a laptop to services port of S8300
- Connecting a laptop to the G700 serial port
- Connecting a laptop to the customer LAN
- Connecting an external modem to the S8300 media server
- Setting up Windows for modem connection to the media server (Windows 2000 or XP)
- Configuring the Remote PC for PPP Modem Connection (Windows 2000 or XP, Terminal Emulator, or ASA)
- Using Windows for PPP Modem Connection (Windows 2000 or XP)
- Using Avaya Terminal Emulator for LAN Connection to Communication Manager
- Using Avaya Terminal Emulator for Modem Connection to Communication Manager
- About Log in Methods
- Accessing the server’s command line interface with SSH
- Logging in to the media server from your laptop using Telnet
- Logging in to the S8300 Web Interface from your Laptop
- Open the Communication Manager SAT Screens
- Logging in to the P330 Stack Processor with a Direct Connection to the S8300 Services Port
- Logging in to the P330 Stack Processor with a LAN Connection
- Logging in to the P330 Stack Processor with a Direct Serial Connection
- Logging in to the P330 Stack Processor with Device Manager
- About Avaya Site Administration
- About navigation for G700 CLI commands
- About terminal emulation function keys for Communication Manager
- Chapter 2: Hardware installation for the G700 Media Gateway and S8300 Media Server
- About hardware components
- What are the main elements of the G700 media gateway
- Media servers supporting the G700 media gateway
- About endpoint and adjunct components
- About installation planning
- What the planning documentation provides
- Who needs a Single Sign-On (SSO) authentication login
- What site verification does
- What network integration requires
- Reviewing demarcation points and connectivity for the IA770 INTUITY AUDIX Messaging Application
- Maintaining system security
- Verifying features for the IA770 INTUITY AUDIX Messaging Application
- About installation and cabling
- Verifying the on-site checklist
- Verifying Environmental conditions
- Unpacking and checking the order
- Installing the G700 media gateway
- Inserting the Avaya S8300 media server (if necessary for standalone service or LSP)
- Inserting media modules
- Inserting an Expansion Module
- Inserting an Avaya X330STK Stacking Module
- Cabling multiple units
- Attaching Ground Conductors
- Connecting AC Power
- Checking and Connecting DC Power
- About hardware components
- Chapter 1: Roadmaps and reference information
- Section 2: G700 installation and upgrades - wizards
- About the Installation Roadmap and Task Lists
- Checklist 1: Install a New G700 with an S8300 (Primary or LSP) using the Avaya Installation Wizard
- Checklist 2: Install a New G700 without an S8300 using the Gateway Installation Wizard
- Checklist 3 Upgrade an Existing G700 with an S8300A to R3.1 using the Web pages
- Checklist 4 Upgrade an Existing G700 with an S8300B to R3.1 using the Upgrade Tool
- Checklist 5: Upgrade an Existing G700 without an S8300 using the Upgrade Tool
- Chapter 3: Installing a new G700 with an S8300 using the Avaya Installation Wizard
- Installation Overview
- System Access
- Before Going to the Customer Site
- Install the S8300
- About the Avaya Installation Wizard
- Using the Avaya Installation Wizard (IW)
- Configuring an X330 Expansion Module (if necessary)
- Setting rapid spanning tree on the network
- Administer Communication Manager
- Considerations for IP Phones Supported by a Local Survivable Processor
- Complete the Installation of the S8300 (if the Primary Controller)
- If using IA770, administer Communication Manager for Integrated Messaging
- Complete the Installation Process (for an S8300 LSP)
- Chapter 4: Installing a new G700 without an S8300 using the Gateway Installation Wizard
- Installation overview
- Before going to the customer site
- Configure the G700
- Install firmware on the G700 and media modules
- Configure an X330 Expansion Module (If Necessary)
- Set rapid spanning tree on the network
- Administer Communication Manager
- Complete the Installation Process
- Chapter 5: Upgrading an existing S8300A to R3.1 using the Web pages
- About upgrading an existing S8300A to R3.1
- Before going to the customer site
- Installing TFTP server or obtaining USB CD-ROM drive
- Collecting upgrade information
- Obtaining S8300 software and G700 firmware
- Obtaining service pack files
- If using IA770, checking stored messages size, obtaining service pack (or RFU) and language files
- Completing the RFA process (obtaining license and authentication files)
- Preparing for the upgrade on-site
- Upgrading the S8300A
- Installing the pre-upgrade software service pack, if necessary
- Linux migration backup (if current release is 1.2.0 through 1.3.x)
- Replacing the S8300A with the S8300B Media Server
- Upgrading Communication Manager software
- Setting telnet parameters
- Remastering the hard drive and installing the upgrade software
- Verifying software version
- Copying files to the S8300
- Configuring network parameters
- Verifying connectivity
- Installing post-upgrade Communication Manager service pack file from your laptop
- Disabling RAM disk on the media server
- Reboot the media server
- Access the media server Maintenance Web Interface
- Restoring data
- Procedure One: Restoring data backup (if upgrading from a Pre-1.2 release)
- Procedure Two: Restoring data backup (If upgrading from R1.2.x through 2.x)
- Enabling RAM disk on the media server
- Reboot the media server
- Verifying the time, date, and time zone
- Verifying media server configuration
- Installing the updated license file
- Installing the new authentication file, if any
- Saving translations (if not using IA770 and S8300 is not an LSP)
- Verifying operation
- Next steps
- Upgrade the firmware on the G700 Media Gateway
- Post-upgrade tasks
- Chapter 6: Upgrading an existing S8300B to R3.1 using the Upgrade Tool
- About upgrading the S8300B to release 3.1 and upgrading G700 firmware
- Major tasks to upgrade the S8300B to release 3.1 and upgrade the G700 firmware
- Before going to the customer site
- Planning forms provided by the project manager
- Getting the serial number of the G700, if necessary
- Checking the number of allocated ports
- Checking the versions of the LSPs (if starting from R2.0 only)
- Checking the FTP server for backing up data
- Obtaining S8300 software and G700 firmware
- Obtaining service pack files
- Obtaining service pack and language files, if using IA770
- Completing the RFA process (obtaining license and password file)
- On-site Preparation for the Upgrade
- Setting up a TFTP server or HTTP server for LSP software download, if desired
- Accessing the S8300
- Completing pre-upgrade tasks - If the target S8300 is the primary controller
- Saving a copy of the 4600-series phone configuration file, if any
- Getting IA770 (AUDIX) Data and Stopping IA770 (if IA770 is being used)
- Backing up S8300 recovery system files
- Copying the service pack files to the media server (starting from R2.x only)
- Installing the pre-upgrade software service pack (starting from R2.x only)
- Copying the Communication Manager software and media gateway firmware to a TFTP or HTTP server
- Copying the Communication Manager software and media gateway firmware to the server
- Obtaining additional data for running the Upgrade Tool
- Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways
- Post-upgrade tasks
- If using IA770, converting switch integration from CWY1 to H.323 (optional)
- Chapter 7: Upgrading an existing G700 without an S8300 using the Upgrade Tool
- Chapter 8: Telephones and adjunct systems
- Installation and wiring of telephones and power supplies
- About connectable telephones and consoles
- Connecting telephones
- Connecting an ISDN BRI station to an MM720 Media Module
- 1151B1/C1 and 1151B2/C2 power supplies
- Avaya Power over Ethernet (PoE) switches
- C360 converged stackable switches
- C460 converged multi-layer switch
- P333T-PWR power over ethernet stackable switch
- Complete the telephone installation process
- IA 770 INTUITY AUDIX messaging application
- INTUITY AUDIX LX messaging system
- ASAI co-resident DEFINITY LAN gateway (DLG)
- Call center
- Avaya Integrated Management
- Avaya ATM WAN Survivable Processor Manager
- Avaya Directory Enabled Management
- Avaya Network Management Console with VoIP SystemView
- Avaya MultiService SMON Manager
- Avaya Fault and Performance Manager
- Avaya Proxy Agent
- Avaya Configuration Manager
- Avaya Site Administration
- Avaya Terminal Configuration
- Avaya Terminal Emulator
- Avaya Voice Announcement Over LAN Manager
- Avaya VoIP Monitoring Manager
- Uninterruptible power supply (UPS)
- Terminal server installation
- Installing and administering the terminal server
- What are the distance limits for the terminal server
- How is the terminal server cabling connected
- Connecting the IOLAN+ to the adjunct and the LAN
- Administering the IOLAN+
- Navigating the IOLAN+ terminal server
- Administering the gateway
- Administering an IOLAN+ port
- Testing connectivity through the IOLAN+
- Potential failure scenarios and repair actions
- Administering IP services
- Installing and administering the terminal server
- Call detail recording (CDR)
- Reliable Data Transport Tool (RDTT) package
- Printers
- DS1/T1 CPE loopback jack
- Installing a loopback jack
- Administering a loopback jack
- Testing a loopback jack with a smart jack
- Testing the DS1 span from the ICSU to the loopback jack
- Checking the integrity of local equipment
- Testing the integrity of data sent over the loop
- Testing the DS1 span from the smart jack to the network interface termination or fiber multiplexer (MUX)
- Testing the DS1 span from the loopback jack to the smart jack
- Testing a loopback jack without a smart jack
- Configurations using fiber multiplexers
- External modems
- Busy tone disconnect equipment for non-U.S. installations
- Music-on-hold
- Paging and announcement equipment
- Adjunct Information Sources
- Call Management System
- INTUITY AUDIX Messaging Systems
- Avaya Modular Messaging System
- ASAI and DEFINITY LAN Gateway
- Avaya Interactive Response
- Avaya EC500 Extension to Cellular and Off-PBX Stations
- SIP Enablement Services
- Seamless Converged Communications across Networks (SCCAN)
- Call Accounting Systems
- Installation and wiring of telephones and power supplies
- About the Installation Roadmap and Task Lists
- Section 3: G700 installation and upgrades - manual procedures
- About the Installation Roadmap and Task Lists
- Chapter 9: Manual installation of a new G700 with an S8300
- Installation Overview
- System Access
- Before Going to the Customer Site
- Installing TFTP server (or obtaining USB CD-ROM drive)
- Collecting Upgrade Information
- Obtaining service pack files, if needed
- If using IA770, obtaining service pack and language files
- If using IA770, obtain Ethernet interface IP address and subnet mask
- Completing the RFA process (Obtaining license and password file)
- Install the S8300
- Configure the G700 Media Gateway
- Install New Firmware on the G700
- Manual upgrade procedures - G700 firmware
- Verifying the Contents of the tftpboot Directory
- Determining which firmware to install on the G700
- Installing New Firmware on the P330 Stack Processor
- Installing new firmware on the G700 Media Gateway Processor
- Installing new firmware on the media modules
- Setting rapid spanning tree on the network
- Retrieving IA770 service pack files, if any
- Manual upgrade procedures - G700 firmware
- Administer Communication Manager
- Considerations for IP Phones Supported by a Local Survivable Processor
- Set Up SNMP Alarming on the G700
- Complete the Installation of the S8300 (if the Primary Controller)
- If using IA770, administer Communication Manager for Integrated Messaging
- Complete the Installation Process (for an S8300 LSP)
- Chapter 10: Manual installation of a new G700 without an S8300
- Installation overview
- Before going to the customer site
- Configure the G700
- Prepare to install firmware on the G700
- Install New Firmware on the G700 Media Gateway
- Administer Communication Manager
- Complete the Installation Process
- Chapter 11: Manual upgrade of an existing S8300A and G700 to R3.1
- About upgrading an existing S8300A to R3.1
- Before going to the customer site
- Installing TFTP server or obtaining USB CD-ROM drive
- Collecting upgrade information
- Obtaining S8300 software and G700 firmware
- Obtaining service pack files, if needed
- If using IA770, checking stored messages size, obtaining service pack (or RFU) and language files
- Completing the RFA process (obtaining license and authentication files)
- Preparing for the upgrade to R3.1 on-site
- Upgrading the S8300A
- Installing the pre-upgrade software service pack, if necessary
- Linux migration backup (if current release is 1.2.0 through 1.3.x)
- Replacing the S8300A with the S8300B Media Server
- Upgrading the S8300B Media Server
- Setting telnet parameters
- Remastering the hard drive and installing the upgrade software
- Verifying software version
- Copying files to the S8300
- Configuring network parameters
- Verifying connectivity
- Installing post-upgrade Communication Manager service pack file from your laptop
- Disabling RAM disk on the media server
- Reboot the media server
- Restoring data
- Procedure One: Restoring data backup (if upgrading from a Pre-1.2 release)
- Procedure Two: Restoring data backup (If upgrading from R1.2.x through 2.x)
- Enabling RAM disk on the media server
- Reboot the media server
- Verifying the time, date, and time zone
- Verifying media server configuration
- Installing the new license file
- Installing the new authentication file, if any
- Saving translations (if not using IA770 and S8300 is not an LSP)
- Verifying operation
- Next steps
- Upgrade the firmware on the G700 Media Gateway
- Manually upgrading G700 firmware
- Verifying the contents of the tftpboot directory
- Determining which firmware to install on the G700
- Installing new firmware on the P330 Stack Processor
- Installing new firmware on the G700 Media Gateway Processor
- Installing new firmware on the media modules
- Setting rapid spanning tree on the network
- Installing new firmware on other G700 media gateways
- Manually upgrading G700 firmware
- Post-upgrade tasks
- Chapter 12: Manual upgrade of an existing S8300B and G700 to R3.1
- Considerations for upgrading the S8300B as a primary controller or as an LSP
- Major tasks to upgrade the S8300B to release 3.1 and upgrade the G700 firmware
- Before going to the customer site
- Planning forms that the project manager provides
- Getting the serial number of the G700, if necessary
- Checking the number of allocated ports
- Checking the FTP server for backing up data
- Obtaining S8300 software and G700 firmware
- Obtaining service pack files
- Obtaining service pack and language files, if using IA770
- Completing the RFA process (obtaining license and password file)
- On-site Preparation for the Upgrade
- Accessing the S8300
- Completing pre-upgrade tasks - If the target S8300 is the primary controller
- Saving a copy of the 4600-series phone configuration file, if any
- Getting IA770 (AUDIX) Data and Stopping IA770 (if IA770 is being used)
- Backing up S8300 recovery system files
- Copying and installing the service pack files to the media server (starting from R2.x only)
- Copying the software and firmware files to the server
- Upgrade the S8300
- Manually upgrading the S8300
- Installing new software
- Installing post-upgrade Communication Manager service pack file from your laptop, if any
- Install updated license and authentication files
- Test to verify system functionality
- Making the upgrade permanent
- Saving translations (only if new license and/or authentication files installed)
- Copying IP Phone firmware to the media server, if necessary
- Restoring the 4600-series phone configuration file, if any
- Manually upgrading the S8300
- Upgrade the G700 Firmware
- Manually upgrading G700 firmware
- Verifying the contents of the tftpboot directory
- Determining which firmware to install on the G700
- Installing new firmware on the P330 stack processor
- Installing new firmware on the G700 Media Gateway Processor
- Installing new firmware on the media modules
- Setting rapid spanning tree on the network
- Installing new firmware on other G700 media gateways
- Manually upgrading G700 firmware
- Post-upgrade tasks
- If using IA770, converting switch integration from CWY1 to H.323 (optional)
- Chapter 13: Manual upgrade of an existing G700 without an S8300 to R3.1
- Appendix A: Technical information
- Appendix B: Information checklists
- Appendix C: Equipment list
- Appendix D: Install the Avaya TFTP server
- Index