Troubleshooting, Checking the firmware, Upgrading the firmware – Bodyline Products International 216FD-V User Manual

Page 49

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49

AXIS 216FD/FD-V/MFD/MFD-V - Troubleshooting

Troubleshooting

Checking the Firmware

Firmware is software that determines the functionality of the AXIS

216FD/FD-V/MFD/MFD-V. One of your first actions when troubleshooting a problem

should be to check the currently installed firmware version. The latest version may contain

a correction that fixes your particular problem. The current firmware version in your

camera can be seen on the page Setup > Basic Configuration.

Upgrading the Firmware

When you upgrade the firmware with a file from the Axis Web site, your camera will

receive the latest available functionality. Always read the upgrade instructions and release

notes available with each new release, before updating the firmware.

Note:

Preconfigured and customized settings will be saved when the firmware is upgraded (providing the fea-
tures are available in the new firmware) although this is not guaranteed by Axis Communications. Always
read the instructions and release notes available with each new release, before upgrading the firmware.

1. Save the firmware

file to your

computer. The latest

version of the

firmware is available

free of charge from

the Axis Web site at

www.axis.com/techs

up

2. Go to Setup >

System Options >

Maintenance in the

camera’s Web pages.

3. In the Upgrade Server section, browse to the desired firmware file on your

computer. Click Upgrade.

Notes:

•After starting the upgrade process, always wait at least 5-10 minutes before restarting the

camera, even if you suspect the upgrade has failed.

•Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the

user.

•The

AXIS Camera Management software tool can be used for multiple upgrades. Please see the

Axis Web site at www.axis.com for more information.

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