Samsung VU12F40SBBT-AA - Manual (Page 26)

26_ Troubleshooting
Troubleshooting
Check this list of problems and possible solutions before bringing your vacuum to a service
center.
PROBLEM SOLUTION
Vacuum won’t run.
• Check the electrical plug. Make sure it is fully plugged in.
• Press the Power on/off button.
• Reset overload protector.
Suction Motor does
not start.
Thermal protector
activated.
• Allow the vacuum to cool.
Brush Motor does not
start.
• Check the brush ON/OFF button.
• Cut hair or string off the brush.
• Reset the overload protector.
Vacuum won’t pick up
or low suction.
• Empty the dust bin.
• Clean the filter and confirm that the filter assembly is positioned
properly.
• Check the hose connection or flow path.
Dust escaping from
the vacuum.
• Empty the dust bin.
• Clean the pre-motor filters.
• Clean or replace the exhaust filter. (HEPA filter)
• Confirm that the filter assembly is positioned properly.
Cleaner tools won’t
pick-up.
• Check inlets, pipe, and dust bin for obstructions.
Remove obstruction.
• Empty the dust bin.
• Remove and clean the filters.
• Confirm that the dust bin is locked properly.
The sky blue button
won't return to
position after being
pushed.
• Check the diverter.
• Clean the cover and inside of diverter.