Check list – Samsung KS17LBKWK-TRU User Manual

Page 40

Advertising
background image

Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call

the phone number on the

Information section or contact your dealer

.


Symptom

Check List

Solutions

No images on the
screen. I cannot turn on
the monitor.

Is the power cord
connected properly?

Check the power cord connection and
supply.

Can you see "

" on

the screen?

Check the signal cable connection.

If the power is on, reboot
the computer to see the
initial screen(the login
screen), which can be
seen.

If the initial screen (the login screen)
appears, boot the computer in the applicable
mode (the safe mode for Windows
ME/XP/2000) and then change the
frequency of the video card.
(Refer to the

Preset Timing Modes

)

Note: If the initial screen (the login screen)
does not appear,

contact a service center or

your dealer

.

Can you see "

" on

the screen?

You can see this message when the signal
from the video card exceeds the maximum
resolution and frequency that the monitor
can properly handle.

Adjust the maximum resolution and
frequency that the monitor can handle
properly.

There is no image on the
screen.
Is the power indicator on
the monitor blinking at 1
second intervals?

The monitor is in PowerSaver mode.

Press any key on the keyboard to activate
the monitor and restore the image on the
screen.

The image on the screen
is shaking.

Check the monitor
configuration to see if it is
in Interlace Mode.
(Interlace Mode: Vertical
frequency 43Hz, 87Hz(i),
etc)

Change the vertical frequency to Non-
Interlace mode by referring to the video card
manual.

Are there any magnetic
products such as a power
adapter, speaker or a

Move the monitor away from anything that
can create a strong magnetic field.

Advertising
This manual is related to the following products: