Check list – Samsung LS21BRBAB-XAA User Manual

Page 64

Advertising
background image

Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call

the phone number on the

Information section or contact your dealer

.


Symptom

Check List

Solutions

No images on the

screen. I cannot turn
on the monitor.

Is the power cord

connected properly?

Check the power cord connection and supply.

Can you see "Check

Signal Cable" on the

screen?

(When connecting D-sub cable)

Check the signal cable connection.
(When connecting DVI cable)

If you still see an error message on the screen
when the monitor is connected properly, check to
see if the monitor status is set to analog.

Press 'SOURCE' button to have the monitor

double-check the input signal source.

If the power is on,
reboot the computer to

see the initial screen
(the login screen),
which can be seen.

If the initial screen (the login screen) appears,
boot the computer in the applicable mode (the

safe mode for Windows ME/XP/2000) and then
change the frequency of the video card.
(Refer to the

Preset Timing Modes

)

Note: If the initial screen (the login screen) does
not appear,

contact a service center or your

dealer

.

Can you see "Not

Optimum Mode",
"Recommended
mode : 1600 X 1200

60Hz" on the screen?

You can see this message when the signal from

the video card exceeds the maximum resolution
and frequency that the monitor can properly
handle.


Adjust the maximum resolution and frequency

that the monitor can handle properly.

If the display exceeds UXGA or 75Hz (In case of
UXGA, 60Hz), a "Not Optimum Mode",
"Recommended mode : 1600 X 1200 60Hz"

message is displayed. If the display exceeds
85Hz, the display will work properly but the "Not

Optimum Mode", "Recommended mode :
1600 X 1200 60Hz"
message appears for one

minute and then disappears. Please change to

the recommended mode during this one-minute
period. (The message is displayed again if the

system is rebooted.)

Advertising
This manual is related to the following products: