Samsung CLP-415NW-XAA - Manual (Page 248)

Operating system problems
249 6. Troubleshooting
3
Common Linux problems
condition Suggested solutions
The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab
in Printers configuration window to look at the list of available machines. Make sure that your machine is displayed
on the list. If not, open Add new printer wizard to set up your device.
• Check if the machine is started. Open Printers configuration and select your machine on the printers list. Look at the
description in the Selected printer pane. If its status contains Stopped string, press the Start button. After that normal
operation of the machine should be restored. The “stopped” status might be activated when some problems in printing
occurred.
• Check if your application has special print option such as “-oraw”. If “-oraw” is specified in the command line parameter,
then remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit command line parameter
in the command item.
Some color images come out all black. This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is
indexed color space and is converted through CIE color space. Because Postscript uses CIE color space for Color Matching
System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find
recent Ghostscript versions at www.ghostscript.com.
Some color images come out in
unexpected colors. This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is
indexed RGB color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color
Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You
can find recent Ghostscript versions at www.ghostscript.com.
The machine does not print whole pages,
and output is printed on half the page. It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS,
and has been reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v.
8.52 or above. Download the latest version of AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and
install it to solve this problem.