Solving other problems – Samsung CLX-8640ND-XAA User Manual

Page 9

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Wireless Network Install Guide_

8

Connecting Failure - General Connection Error

Your computer is not receiving a signal form your machine.

Check the USB cable and your machine power.

Connecting Failure - Connected Wired Network

Your machine is connected with wired network cable.

Remove the wired network cable from your machine.

PC Connection Error

The configured network address is unable to connect between your computer and

machine.

-

For DHCP network environment

The print receives the IP address automatically (DHCP) when computer is

configured to DHCP.

-

For Static network environment

The machine uses the static address when computer is configured to static

address.
If you computer has following addresses,
- IP address: 192.168.1.100
- Subnet address: 255.255.255.0
- Gateway address: 192.168.1.1,
Type in the following address for your machine.
- IP address: 192.168.1.101
- Subnet address: 255.255.255.0
- Gateway address: 192.168.1.1

Solving other problems

If problems occur while using the machine on a network, check the followings.

For information on Access Point (or wireless router), refer to its own user's guide.

Your computer, access point or machine may not be turned on.

Check the wireless reception around the machine. If the reception is far from the

machine or there is an obstacle, you might have difficulty receiving the signal.

Cycle the power for Access Point (or wireless router), machine and computer.

Sometimes cycling the power can recover network communication.

Check whether firewall software (V3 or Norton) is blocking the communication.
If the computer and the machine is connected on a same network it cannot be searched,

firewall software might be blocking the communication. Refer to the user's guide for the

software to turn it off and try searching the machine again.

Check whether the machine's IP address is allocated correctly. You can check the IP

address by printing the network configuration report.

Check whether Access Point (or wireless router) has a configured security (password). If

it has a password, refer to the Access Point (or wireless router) administrator.

Check whether the machine's IP address. Reinstall the machine driver and change the

settings to connect to the machine on the network. Due to the characteristics of DHCP,

the allocated IP address could change if the machine is not used for a long time or if the

Access Point has been reset.

Check the wireless environment. You might not be able to connect to the network in the

infrastructure environment where you need to type in a user's information before

connecting to Access Point (or wireless router).

This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless

communication (Bluetooth) is not supported.

Wireless-UG.book Page 19 Friday, August 13, 2010 10:32 AM

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