Samsung LS19HAWKBQ-XAA - Manual (Page 48)

Check when
MagicTune™ does not
function properly.
MagicTune™ feature is
found only on PC (VGA)
with Window OS that
supports Plug and Play.
* To check whether your PC is
available for MagicTune™ feature,
follow the
steps below (When Windows is
XP);
Control Panel -> Performance and
Maintenance -> System ->
Hardware -> Device Manager ->
Monitors -> After deleting Plug and
Play monitor, find 'Plug and Play
monitor' by searching new
Hardware.
MagicTune™ is an additional
software for the monitor. Some
graphic cards may not support your
monitor. When you have a problem
with the graphic card, visit our
website to check the compatible
graphic card list provided.
http://www.samsung.com/monitor/magictune
MagicTune™ doesn't
work properly.
Have you changed your
PC or video graphic card?
Download the latest program. The
program can be downloaded
http://www.samsung.com/monitor/magictune .
Did you install the
program? Reboot the computer after installing
the program for the first time. If a
copy of the program is already
installed, remove it, reboot the
computer, and then install the
program again. You need to reboot
the computer for it to operate
normally after installing or removing
the program.
Visit the MagicTune™ website and download the installation software for MagicTune™
MAC.
Check the following items if there is trouble with the monitor.
1. Check if the power cord and the video cables are properly connected to the computer.
2. Check if the computer beeps more than 3 times when booting.
(If it does, request an a service for the main board of the computer.)
3. If you installed a new video card or if you assembled the PC, check if the installed the adapter
(video) driver and the monitor driver.
4. Check if the scanning ratio of the video screen is set at 56 Hz ~ 75 Hz.
(Do not exceed 75 Hz when using the maximum resolution.)
5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode,
remove the Display Adapter at the "Control Panel→System→Device Administrator" and then
reboot the computer to reinstall the adapter (video) driver.
If problems repeatedly occur, contact an authorized service center .
Q & A
Question Answer
How can I change the
frequency? The frequency can be changed by reconfiguring the video card.
Note that video card support can vary, depending on the version
of the driver used. (Refer to the computer or the video card