Troubleshooting – Samsung LP07TSLSBT-ZA User Manual

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Check the below table first when a malfunction is suspected.

Symptoms and questions

Causes and corrections

The power won’t switch on.

Ensure that the power cable is correctly connected.

Spots which look like light leaking can be

seen on the edges of the clock screen.

Black LCD panel screens by nature can have this effect, which is not

a defect.

The time setting is wrong.

The current time setting can be erased if the power adaptor is

disconnected for a prolonged period of time. Keep the power adaptor


It takes a long time for images to be

displayed after the power has been turned


It takes a long time to move from one image

to the next.

It is recommended to reduce the picture resolution.

I can’t copy more files even when there 

is excess capacity to use in the internal


You may be unable to copy files if the FAT section of the internal 

memory is damaged. Try again after formatting the internal memory.

I’ve connected an external memory device

(USB memory device or SD memory card)

but it doesn’t work.


700T can be used by connecting the power adapter instead of the

USB cable.

•  Ensure that the external memory device has been connected

properly or try formatting it.

•  Ensure that JPEG files are saved in the external memory device.

•  Abnormal picture files (0 Kbyte, broken JPEG) will not be displayed 

on the screen.

•  The connected external memory device is not supported. Try another

storage device.

JPEG files are not displayed.

•  Progressively saved JPEG files or JPEG files saved as CMYK color 

coordinates will not be displayed.

•  Images edited by a JPEG image editor (Photoshop, Paintshop, etc.)

may not be displayed normally. Edit the image on a PC, convert back

to JPEG format, save, and try again.

Some pictures are not displayed as a


This product can accommodate a maximum of 4,000 pictures. Any 

excess pictures will not be recognized and will not be displayed as a

slide show.

The picture size changes when I rotate it.

The picture size changes automatically depending on the rotation

angle (90°, -90°) in order to display the entire image on the screen.

The picture looks stretched horizontally or


Press [ ] on the slide show screen. Go to <Settings> - <Photos> - 

<Aspect Ratio> and change the setting to <Original Fit> and check


Previews are too slow.

Previews may be slow for large-sized images and multiple images.

Slide show effects are displayed when I

have saved only one picture I want in the

memory card or when I pause the slide

show with multiple pictures saved in the

memory card.

The slide show effects will be displayed automatically in order to

protect the panel. This is not an error.

In what order are the pictures, which are

saved in the memory card, displayed?

They are arranged according to the file names. The slide show display 

order is determined in the order of number, upper-case letter, and 

lower-case letter. Please note that a file name can have up to 255 

characters in languages that use the roman alphabet and up to 127 in 

other languages.

The slide show doesn’t start automatically.

Ensure that the <Startup Mode> is set to <Slideshow> in <Settings>

- <General>.

I have set <Auto Picture On/Off> but the

screen doesn’t switch on automatically.

•  Ensure that the current time has been set correctly.

•  The screen will not switch on automatically if you have turned the

digital frame off by pressing

[ ] when <Auto Picture On/Off> has

been set. The screen switches on automatically only if the power has

been switched off automatically at the Auto Picture Off time.

The pictures I copied from a USB memory

or SD card onto the internal memory have

changed in resolution and file size.

This product is designed to reduce the file size of high-resolution 

pictures to fit the screen’s ideal resolution when they are copied onto 

the internal memory.

If you want to disable the settings, you can change to the original size

by selecting <Settings> - <General> - <Frame Memory Copy>.